Mo Mbalam

Work2 min read

The Art of Sales: Lessons from the Thai Massage Table

After a morning spent making fruit puree for my little one, I found myself with a frozen shoulder. Hours of pain later, I reluctantly booked my first Thai massage. I was stressed, with knots in my shoulders tight enough to strangle a giraffe. But as I lay on the mat, the therapist’s hands worked magic, kneading and stretching away tension I didn’t even know existed. Afterward, I felt not just physically relaxed, but mentally clear – like a fog had lifted.

And then it hit me. A long-forgotten deal flashed into my mind, along with an old boss’s words: “Time kills all deals.”

As a sales professional, I’m no stranger to stress and the constant juggling act of closing deals. But in that moment, I realized I wasn’t always applying the right kind of pressure – the kind that moves things forward without causing harm.

Could the principles of Thai massage – building trust, applying pressure, focusing on the customer’s needs – help me improve my sales game?

Turns out, the answer is a resounding yes.

Let’s talk about pressure – the right kind, and the right amount. In Thai massage, pressure is applied with intention and skill. My therapist carefully targeted areas of tension, always checking in to make sure it wasn’t too much. It’s about using the right technique at the right time, not brute force.

The same applies to sales. Persuasion is a form of pressure, but it should never be aggressive or manipulative. It’s about guiding the conversation, offering insightful suggestions, and gently nudging the customer towards a decision that benefits them.

Knowing when to follow up, push a little, or give a gentle nudge to get the deal across the line is just as important as knowing when to apply pressure during a Thai massage.

And just like a Thai massage is more than just a physical experience – it’s a holistic journey that leaves you feeling refreshed and rejuvenated – a good sales interaction should be more than just a transaction. It’s about creating a positive, memorable experience that leaves the customer feeling valued and appreciated.

So, the next time you’re feeling stressed or struggling to close a deal, take a page out of the Thai massage playbook. Build trust, apply pressure with intention, focus on the customer’s needs, and create a memorable experience. You might be surprised at how much it can transform your sales game – and maybe even your shoulders!

First published on LinkedIn.

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